Privacy Policy
At Wild Guide & Excursion, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, mobile applications, and services. By using our site or services, you consent to the practices described in this policy.
1. Data We Collect
We collect both personal and non-personal data to enhance your experience:
- Personal Information: Includes your name, email, phone number, billing details, and any other details provided during booking or inquiry.
- Automated Data: Information about your device, IP address, browsing activity, and cookies, which helps us personalize your experience and improve site performance.
2. How We Use Your Data
Your information is used to provide seamless services, including:
- Processing bookings, payments, and confirmations.
- Enhancing customer support and communication.
- Customizing and improving our website based on your preferences.
- Sending promotional offers, newsletters, and travel updates (you can opt-out anytime).
- Analyzing usage trends to improve our offerings.
3. Data Sharing & Disclosure
We do not sell or rent your personal data. However, we may share your information with trusted third parties such as payment processors, service providers, or government authorities when legally required. All third parties adhere to strict privacy and security obligations.
4. Data Security
We employ advanced security measures, including encryption, firewalls, and secure servers, to protect your data from unauthorized access, disclosure, or alteration. While we strive to ensure absolute security, no system is 100% foolproof.
5. Your Privacy Rights
You have full control over your data:
- Access & Portability: Request a copy of your personal data or transfer it to another provider.
- Correction: Update inaccurate or incomplete information.
- Deletion: Request the removal of your data from our systems, subject to legal obligations.
- Consent Management: Manage or withdraw consent for marketing communications.
6. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to track user behavior, improve functionality, and deliver personalized content. You can modify your browser settings to disable cookies, though this may affect your experience.
7. International Data Transfers
Your data may be processed and stored outside your country of residence. We ensure that any international transfers comply with applicable data protection laws, maintaining the same level of security.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We recommend checking this page periodically for any revisions.
9. Contact Us
For questions or concerns about our Privacy Policy or to exercise your rights, please contact us at:
Email: wildguideexcursion@gmail.com
Phone: +255 685 930 705
Your privacy is a priority, and we are dedicated to maintaining transparency and trust in all our interactions.
By using our services, you agree to the terms of this Privacy Policy.
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