Terms & Conditions

Welcome to Wild Guide & Excursion. By accessing or using our website, services, and products, you agree to comply with these Terms and Conditions. Please read them carefully before booking any services or making use of our content.

1. General Terms
By using our services, you confirm that you are at least 18 years old or have the legal capacity to enter into binding contracts. These terms govern the use of our website, bookings, and any communication with Wild Guide & Excursion.

2. Booking and Payment

• • Reservation Confirmation: To confirm a booking, a deposit or full payment is required depending on the specific tour or service.

• • Payment Methods: We accept payments through secure online systems, bank transfers, or credit/debit cards. Any bank or processing fees are borne by the client.

• • Cancellation Policy: Cancellations must be made in writing. Cancellation fees apply depending on the proximity of the cancellation to the scheduled departure date. Refunds are issued based on our cancellation policy, which will be provided at the time of booking.

3. Pricing and Inclusions
Prices listed on our website are subject to change without notice. We strive to ensure the accuracy of all pricing information, but reserve the right to correct errors. Prices generally include accommodation, park fees, guide services, and meals as specified in the itinerary. Additional costs such as flights, visas, travel insurance, and personal expenses are not included unless stated otherwise.

4. Itinerary Changes
We aim to adhere to published itineraries. However, unforeseen circumstances such as weather conditions, wildlife movements, or government regulations may necessitate changes. We reserve the right to alter or substitute any part of the tour without prior notice in order to provide a safe and optimal experience.

5. Travel Insurance
We highly recommend that all clients purchase comprehensive travel insurance, including coverage for medical emergencies, trip cancellations, lost baggage, and personal liability. Wild Guide & Excursion is not responsible for any costs incurred as a result of insufficient insurance coverage.

6. Health and Safety
Participants are responsible for ensuring they are in good health to undertake the chosen activities. Wild Guide & Excursion is not liable for any medical conditions, injuries, or accidents that may occur during the trip. Our guides and staff will provide necessary safety instructions, and by participating in our tours, you agree to follow all safety guidelines.

7. Liability and Indemnity
Wild Guide & Excursion shall not be held liable for any injury, loss, damage, delay, or inconvenience caused by circumstances beyond our control, including natural disasters, civil unrest, or third-party service providers. By booking a tour, you agree to indemnify Wild Guide & Excursion against any claims arising from your participation in our activities.

8. Force Majeure
In the event of force majeure, including but not limited to war, strikes, pandemics, or government regulations, Wild Guide & Excursion reserves the right to postpone or cancel any booking. Any payments made will be credited toward a future tour date or refunded in accordance with our policies.

9. Intellectual Property
All content, including text, images, logos, and media on the Wild Guide & Excursion website, is the intellectual property of the company. You may not reproduce, distribute, or use our content without prior written permission.

10. Dispute Resolution
Any disputes arising from these Terms and Conditions will be resolved in accordance with Tanzanian law. In the event of a dispute, we encourage dialogue to reach a fair resolution.

11. Governing Law
These Terms and Conditions are governed by the laws of the United Republic of Tanzania. By using our services, you agree to submit to the jurisdiction of the Tanzanian courts in any legal matters.

12. Amendments
Wild Guide & Excursion reserves the right to modify these Terms and Conditions at any time. Updates will be posted on our website, and continued use of our services after any changes signifies your acceptance of the updated terms.

Contact Information
For any inquiries regarding these Terms and Conditions, please contact us at:
Email: info@wildguideexcursion.com
Phone: +255 685 930 705

Thank you for choosing Wild Guide & Excursion. We look forward to providing you with an exceptional travel experience.